Call Center Services
Our robust platform of outbound telemarketing and inbound call center services includes customer care, telemarketing lead generation, telemarketing lists, product sales and market research services. Please visit Our services section of this site for more information about our wide array of teleservices and telemarketing solutions.

Infogence's call center services have been engineered to integrate the latest call center technology, teleservices methodologies and proprietary quality controls systems to ensure that you will receive the best quality oriented telemarketing services available. Our innovative technology platforms combined with our extensive outbound telemarketing expertise ensures increases in productivity and efficiency, and ultimately allows us to lower new business acquisition costs while achieving higher performance objectives for our clients.

Our services and telemarketing services
Outbound Telemarketing – Outbound Call Center – Telemarketing Company

Infogence offers a wide array of outbound telemarketing services. From telemarketing lead generation to demographic profiling teleservices, no other company offers as varied a selection of outbound telemarketing options.

Outbound Call Center - Infogence’s dedicated industry professionals will design an outbound telemarketing solution that will increase your product sales and service sales by proven teleservices concepts, techniques and applications. We support dedicated and shared outbound call center professionals for your outbound telemarketing campaign, so you can receive reliable service consistently throughout the term of your programs

  1. Telemarketing lead generation
  2. Product / Service sales
  3. Primary research
  4. Customer satisfaction surveys
  5. Reminder calls
  6. Proactive upselliing and cross selling
  7. Tele-sales/ marketing

Inbound Telemarketing – Inbound Customer Service – Inbound Call Center

While outbound telemarketing is important to attaining business, inbound call center and inbound telemarketing services are critical to running your business efficiently and successfully. The inbound telemarketing services we provide include web-based chat, customer care, technical support and dealer locator services. These inbound teleservices streamline business processes and improve customer confidence.

Inbound Call Center

We also provide a dedicated staff of inbound call center agents so you can be sure your clientele always get the support they need and deserve. Our dedicated inbound call center, inbound telemarketing and inbound customer service agents will take care of all your inbound teleservices needs.

  1. Web-enabled customer care
  2. Web chat
  3. Internet order processing
  4. Product/ service sales
  5. Direct response
  6. Third party verification
  7. Interactive Voice recognition (IVR)
 
© 2005 Copyright, All rights reserved,
INFOGENCE
220-223 Deep PLaza, 108 M N Road, Kurla (West), Mumbai 400070, India
Ph No : 91 022 25650529 Fax No : 91 022 26481356 Email :
info@infogence.net
site powered by Swastik Infoweb
Home About Us Our Services Overview Why Us Contact Us